Website The Quail
4-star hotel
Business Unit: The Quail
Location: Carmel-by-the-Sea
Working alongside the amazing team at The Quail, we are seeking a Conference Services Manager to support our Sales & Marketing Department.
Work for a highly prestigious hotel located in sunny Carmel Valley, California.
Learn and grow within a strong hospitality operation.
Exceptional medical benefits, Employee discounts on Lodge, Golf, and Dining services.
Key Accountabilities
Act as the liaison between the client and the hotel for all of the client needs (i.e. hotel rooms, catering and events, audio visual, transportation, off-site event recommendations)
Review all Banquet Event Orders, resumes, and daily and weekly banquet sheets to ensure accuracy.
Create BEO’s and ensure client contractual agreements are carried out.
Work with the Banquets Department as needed to make sure information on BEOs/resumes are updated and details are carried out as contracted.
Make sure any group changes are added to daily BEO change log, including final guaranteed guest counts.
Meet and greet clients while on site and field subsequent communications. Attend events, welcoming guests upon arrival and re-confirming set-up, and food and beverage need.
Assist sales efforts to ensure proper utilization of function space to yield maximum revenues.
Manage the catering day-to-day operation via scheduling, payroll, recruiting, planning, controlling, and analyzing all aspects of the department.
General Requirements
Prior experience in event planning required
Bachelor’s degree in hospitality or related field preferred
Ability to efficiently handle multiple duties under pressure with minimal supervision
Exceptional customer service with excellent communication
Salary: $75,000.00 – 80,000.00 per year + Commissions
