Front Desk Agent

Front Desk Agent Boutique Hotel (Moss Landing)
Inn at Moss Landing Point
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compensation: $17-$19 per hour. DOE
employment type: employee’s choice
experience level: no experience required
job title: Guest Services Agent
Front Desk Clerk – Boutique Hotel

Location: The Inn at Moss Landing Point, Moss Landing, CA

Pay: $17- $19 per hour

The Inn at Moss Landing Point, a charming boutique hotel nestled in the heart of Moss Landing, is seeking a personable and professional Front Desk Clerk to join our team. This role is perfect for someone passionate about hospitality and delivering exceptional guest experiences.

Key Details:
• Schedule: MUST be available to work evenings, weekends, and holidays.
• Pay: $17 – $19 per hour, based on experience and skills.

Responsibilities:
• Welcome and assist guests with check-in and check-out processes.
• Manage reservations, cancellations, and room assignments.
• Answer phone calls and respond to guest inquiries about the hotel and local attractions.
• Handle guest concerns or complaints in a courteous and timely manner.
• Process payments and maintain accurate records.
• Ensure the front desk and lobby area remain clean and organized.
• Assist with hotel laundry operations at times.

What We’re Looking For:
• Strong communication and customer service skills.
• Friendly and professional demeanor.
• Ability to handle multiple tasks and stay organized under pressure.
• Basic computer skills; familiarity with reservation systems is a plus.
• Prior experience in a hospitality or customer service role is preferred but not required.

Why Work With Us?
• Competitive pay
• Opportunity to be part of a small dedicated and supportive team.
• Gain valuable experience in a boutique hotel environment.

How to Apply:

To apply, please email your resume and a brief introduction.

If you love making people feel welcome and want to work in a beautiful, boutique hotel setting, we’d love to have you on our team!