St. Vincent Preventative Family Care
Job Title: Community Health Worker
Department: CHW / Community Supports / Enhanced Care Management (ECM) Reports To: Area Manager/ Area Lead Care Manager/ Operations Manager
FLSA Status: Non-Exempt/Hourly
Location: Field-Based (90% travel throughout the county)
About St. Vincent Preventative Family Care
At St. Vincent Preventative Family Care, we are dedicated to delivering integrated services, Enhanced Care Management (ECM), and housing programs through the CalAIM initiative. Our mission is to support eligible Medi-Cal beneficiaries experiencing homelessness, chronic homelessness, and complex physical, behavioral, or developmental health needs. By coordinating whole-person care, we aim to improve health outcomes and reduce barriers to care for the most vulnerable populations in our community. We pride ourselves on cultivating a collaborative, multidisciplinary team environment that operates on empathy, cultural sensitivity, and mutual respect, fostering a safe and non-judgmental space for both our clients and staff.
Position Summary
Community Health Worker and become a vital link between healthcare providers and the communities we serve. In this dynamic role, you will empower individuals to achieve better health outcomes through personalized support, education, and resource navigation. Your enthusiasm and compassion will help bridge gaps in healthcare access, promote wellness, and foster healthier communities.
Core Responsibilities
● Community Education & Outreach: Educate diverse individuals and local communities on critical health topics, programs, and available care resources. Conduct strategic outreach activities to actively promote community health programs and enrollment services.
● Navigation & Case Management: Assist individuals in navigating complex healthcare systems and gaining direct access to appropriate medical and social resources. Connect individuals with multi-tiered resources including healthcare, housing, and social services, providing structured case management support. Manage a defined caseload and coordinate incoming client referrals directly from health plans.
● Direct Client Advocacy: Provide essential social support and dedicated advocacy for individuals facing severe physical, behavioral, or social health challenges. Conduct structured home visits to evaluate client needs, assess environments, and deliver targeted health education. Utilize motivational interviewing techniques to encourage positive behavior change and self-advocacy.
● Care Collaboration & Records Maintenance: Collaborate closely with healthcare professionals and multidisciplinary teams to coordinate comprehensive care for clients. Collect operational data and maintain precise, accurate, and completely confidential records of all client interactions and documentation.
Qualifications & Requirements
● Education: Bachelor’s Degree in Social Work, Psychology, or Sociology preferred.
● Certification: Community Health Worker (CHW) Certification is highly preferred but not required.
● Experience: Minimum of 2 years of professional experience within the Community Health Space required. Proven experience conducting outreach and successfully enrolling patients into formal managed health plan programs is required.
● Skills & Knowledge: Solid knowledge of medical terminology and general healthcare systems. Demonstrated ability to communicate effectively and with deep cultural sensitivity with individuals from highly diverse socioeconomic backgrounds. Proficient in conducting public speaking engagements and facilitating group discussions. Familiarity with addiction counseling practices and substance use disorder resources. General understanding of Medicare guidelines and eligibility requirements. Strong capability in data collection and strict documentation maintenance.
Work Schedule & Location
● Location: On-site/Hybrid
● Schedule: Monday-Friday 8am-5pm
● State Constraint: Because St. Vincent Preventative Family Care is a California-based employer, all customary work must be performed within the state of California.
Compensation & Benefits
● Hourly Range: $25.00 – $30.00 per hour (Dependent on Experience) ● Classification: Full-Time, Non-Exempt
Our Compensation Philosophy: At St. Vincent Preventative Family Care, we are committed to fair, equitable, and transparent compensation practices. The hourly range above represents the good faith estimate of the base compensation we reasonably expect to pay for this position at the time of hire.
An individual’s precise placement within this range will be evaluated based on a variety of factors, including:
● Core competencies and total years of progressive experience.
● Specialized technical proficiency.
● Professional certifications.
● Sector-specific familiarity (experience within healthcare, social services, or CalAIM frameworks)
What We Offer: In addition to a competitive base salary, St. Vincent Preventative Family Care provides a comprehensive rewards package to support our team’s health, well-being, and financial future:
● Comprehensive Health Coverage: Medical, dental, and vision insurance options for you and your eligible dependents.
● Work-Life Balance: Generous paid vacation, accrued sick time, and paid company holidays.
● Retirement Planning: A corporate retirement plan to help you save for the future. ● Virtual Workspace: Provision of necessary organizational technology and communication platforms to ensure a seamless remote working environment.
St. Vincent Preventative Family Care is proud to be an Equal Opportunity Employer. We recruit, employ, train, compensate, and promote regardless of race, religion, color, national origin, sex, gender identity or expression, sexual orientation, disability, age, veteran status, or any other protected status as required by applicable law.
Application Process: Candidates should email their resumes to Thao Xiong at txiong@stvincentpfc.com and indicate the position title in the subject line.
