Website Mysti’s Adult and Family Services
osition Overview: We seek many dedicated and empathetic Case Aides with lived
experience with navigating social services and medical coordination. Familiarity with the
challenges of working in a residential/motel setting. The ideal candidate will possess
Certified Nursing Assistant (CNA) qualifications but will not be required to perform tasks
such as changing. A license is not required. The Case Aide will support clients who are
largely independent and require assistance with daily activities, health monitoring, and
motivational interviewing.
Key Responsibilities:
Daily Client Interaction:
Conduct daily temperature checks and health assessments.
Perform first aid as needed.
Engage clients in motivational interviewing to support their recovery goals.
Assist clients with the process of moving into permanent housing.
Provide emotional support and encourage client self-sufficiency.
Record Keeping:
Maintain accurate and detailed notes and logs for each client daily.
Ensure all documentation is completed in a timely and professional manner.
Adhere to HIPAA regulations to ensure client confidentiality and privacy.
Health and Safety:
Monitor clients for potential exposure to illnesses and take appropriate precautions.
Ensure the cleanliness and safety of the motel setting.
Client and Visitor Support:
Greet and assist clients visiting the office who are not currently in the program.
Provide information and support to walk-in clients seeking assistance.
Assist clients with navigating available resources and services.
Clerical Tasks:
Perform clerical tasks such as filing, data entry, and managing client records.
Assist with scheduling appointments and coordinating services for clients.
Facility Maintenance:
Ensure the facility is kept clean, safe, and organized.
Report any maintenance issues or safety hazards to the appropriate personnel.
Communication and Reporting:
Report any concerns or significant changes in client health or behavior to the Lead
Case Aide.
Participate in team meetings and contribute to care planning.
