Housekeeping Supervisor

Our job opportunity:

· Position: Executive Housekeeper

· Hotel name: Red Lion Hotel

· Address: 1425 Munras ave Monterey, Ca 93940

· Hours: varies

What you get to do in this role:

Manages the operation of the housekeeping and laundry departments to ensure orderly and attractive conditions in the hotel. Promotes an atmosphere of cleanliness and superior customer care for hotel guests.

· Trains and evaluates department personnel.

· Directs all activities of the housekeeping and laundry departments in furnishing daily service to guest rooms and public areas. Schedules duties, such as heavy cleaning, mattress rotations, etc.

· Prepares work schedules for staff based on projected occupancy.

· Inspects premises, guest rooms, linen rooms, and public areas to assure employees maintain the property’s superior standards of housekeeping.

· Maintains an inventory of guest and housekeeping supplies and linen, ordering replacement of supplies and equipment as needed.

· Creates a service environment focused on the guest, with a passion for high standards in cleanliness. Responds promptly to customer needs.

· Identifies and resolves problems in a timely manner, and develops alternative solutions.

· Coordinates staff training

· Maintains lost and found.

· Performs room attendant duties, when required.

· Performs other duties as assigned.

What candidate traits are needed to be successful in this role?

· High school diploma or equivalent.

· Three years prior hotel housekeeping experience. Supervisory experience desired.

· Basic accounting, purchasing and inventory skills.

· Ability to multi-task and prioritize.

· Excellent communication and customer service skills.

· Ability to work a flexible schedule, including weekends and holidays.

Qualifications

• High school diploma or equivalent
• Three years prior hotel housekeeping experience

Responsibilities

• Manages the operation of the housekeeping and laundry departments to ensure orderly and attractive conditions in the hotel
• Promotes an atmosphere of cleanliness and superior customer care for hotel guests
• Trains and evaluates department personnel
• Directs all activities of the housekeeping and laundry departments in furnishing daily service to guest rooms and public areas
• Schedules duties, such as heavy cleaning, mattress rotations, etc
• Prepares work schedules for staff based on projected occupancy
• Inspects premises, guest rooms, linen rooms, and public areas to assure employees maintain the property’s superior standards of housekeeping
• Maintains an inventory of guest and housekeeping supplies and linen, ordering replacement of supplies and equipment as needed
• Creates a service environment focused on the guest, with a passion for high standards in cleanliness
• Responds promptly to customer needs
• Identifies and resolves problems in a timely manner, and develops alternative solutions
• Coordinates staff training
• Maintains lost and found
• Performs room attendant duties