EDUCATION REQUIRED: High school diploma or equivalent. Associate degree in behavioral science or related field, or equivalent, preferred.
LICENSE/CERTIFICATION REQ’D: May require a valid California class C driver license, depending on specific location. .
EXPERIENCE DESIRED: Two years of experience in a donated goods environment (retail or production), or equivalent.
One year of experience in a supervisory or lead role.
One year of experience working with individuals with obstacles to employment.
KNOWLEDGE REQUIRED: Familiarity with Goodwill’s mission, general company policies and procedures (this may be learned on-the-job).
Knowledge and understanding of obstacles to retaining successful employment and possess the necessary skills to effectively engage employees
Familiarity with electronic cash registers and POS systems.
EQUIPMENT USED: Typical retail store and donated goods equipment; typical office equipment
Ability to communicate effectively in English, both orally and in writing. Ability to communicate in basic Spanish desirable.
Ability to assess WDS employee progress and performance.
Ability to understand and follow program-specific policies and procedures. Ability to understand and follow Goodwill Standard Operating Procedures.
Ability to train store and related donated goods procedures, both individually and in groups. Ability to demonstrate satisfactory attendance, as outlined in Goodwill policy.
Ability to communicate effectively with WDS, DGR, and T&D.
Ability to recognize and make recommendations for treatment of behaviors that are obstacles to performance such as limited and underdeveloped work habits, poor health and hygiene, and low self-esteem.
Ability to demonstrate sensitivity to the needs of individuals in terms of cultural diversity, physical limitations, economic hardship, learning disabilities, or any other areas of difference or barriers to employment that participants may have.
Ability to understand others’ feelings and personal viewpoints. Ability to maintain stable working relationships with all employees.
Ability to adhere to safe work practices as documented in Company safety policies; ability to report safety hazards/accidents promptly to supervisor or safety committee member.
The job requires some emotional effort involving occasional short deadlines and requiring some overtime. The work environment is characterized by occasional high activity/ demand.
Work is typically performed in an enclosed storeroom floor or in a processing area. Some areas are heated and ventilated; some locations are less climactically controlled. The working/standing surface is uniform. Dust and dirt are controlled by daily cleaning of the work area, and are usually insignificant. Radios and televisions may be turned on.
The work pace is steady with regular standing and walking. Frequent lifting and/or carrying of objects weighing up to 15 lbs., with occasional lifting and/or carrying of objects weighing up to 25 lbs., is required. Heavier items (26 lbs. or more) are moved by using appropriate material handling equipment and/or assistance from another person.
Normal or corrected talking, hearing, and seeing abilities are sufficient to perform required tasks.
SUPPLEMENTAL PHYSICAL REQUIREMENTS
Standing——————— Regularly, 31-70% of the time
Walking———————- Regularly, 31-70% of the time
Sitting———————— Consistently, 71-100% of the time
Bending———————- Rarely, 0-10% of the time Pushing/pulling————- Rarely, 0-10% of the time Twisting———————- None
Climbing——————— Rarely, 0-10% of the time Squatting/kneeling——– Rarely, 0-10% of the time
Lifting/carrying————- Regularly, 31-70% of the time (10 lbs. or less)
Occasionally, 11-30% of time (11-25 lbs.)
Longest distance carried: 20 feet Heaviest item carried: 25 lbs.
Simple grasping————– Regularly, 31-70% of the time
Power grasping————– Rarely, 0-10% of the time Fine manipulation———- Regularly, 31-70% of the time
Reaching at or above shoulder level————– Occasionally, 11-30% of the time Reaching at or below shoulder level————– Occasionally, 11-30% of the time Operate foot controls or
Repetitive foot movement—————————— None (other than walking)
JOB MODIFICATION: The physical aspect of the position may be able to be modified, depending on the specific modification and the duration of the modification required.