Medical Assistant​/Bilingual Spanish

Qualifications

• Is an effective team member who is flexible, cooperative, and willing to assist others
• Minimum six (6) months of experience or successful completion of Kaiser Permanente externship
• Per the National Agreement, current KP Coalition employees have this experience requirement waived
• High School Diploma/GED
• Completion of a course of study consistent with the requirements for
• Medical Assistants as specified by the Medical Board of California
• License, Certification, Registration
• Basic Life Support
• Ability to read, write, and comprehend medical information
• Ability to effectively present information, both verbal and written
• Must be willing to work in a Labor Management Partnership environment
• Refer to Position Specifications outlined in the appropriate collective bargaining agreement
• Demonstrated ability to use personal computer
• Medical Terminology Certificate or equivalent experience
• Bilingual (English/Spanish) Level I required
• External hires must pass a background check/drug screen

Responsibilities

• Assists in examination and treatment of patients under the direction of the Physician and/or Designee
• Interviews patients and measure vital signs and other pertinent information as required by department
• Records information in patients medical record
• Prepares treatment rooms and patients for examination
• Assists clinician with care of the patient
• Inventories, orders and replenishes medical supplies and materials
• Gives treatments and performs routine laboratory tests as required by department
• Schedules appointments, performs clinical tasks and completes appropriate forms as required by department
• May be responsible for administering medications, including injections
• May be responsible for cleaning, processing, sterilizing and checking instruments
• Performs computer data entry functions
• Performs clinical/technical skills specific to the department
• Performs other related duties as necessary
• Practices customer service standards as defined by the Medical Center and specified department
• Anticipates the customers needs, takes proactive steps to meet those needs, by listening and taking responsibility within scope to ensure issues are resolved
• Promptly responds to alarms and patient requests
• Facilitates the customers ability to utilize resources
• Assures a clean, orderly, and functional work environment
• Manages difficult or conflict situations constructively and seeks appropriate assistance
• Takes accountability for own actions
• Acts as a resource and mentor to new employees, students, and other team members
• Actively participates in departmental professional development activities
• Adheres to Attendance Policy
• Supports a collaborative labor-management partnership environment
• This job has no supervisory responsibilities