What is ChatGPT and Why Should I Care?

Hailed as the most significant technological breakthrough since the introduction of the iPhone, ChatGPT
has already become the fastest-growing app of all time. Such AI technology has the potential
to revolutionize the workplace by automating routine tasks, streamlining processes, and enhancing
creativity.

Soon, ChatGPT may handle complex tasks better and more efficiently than humans do now―both
exciting and scary! REALITY CHECK―There’s no turning back!

Topics covered in this webinar:
• ChatGPT – Impact on the Workplace
• Use cases in Human Resources
• Potential Challenges & Limitations
• Developing an AI Policy
• The “Dark Side” – Plagiarism, Ethics & Accuracy

Download the webinar handout here.

This webinar was presented by the California Employers Association and sponsored by Monterey County Works.

Communication Skills for the Workplace

Effective communication plays a fundamental role in all facets of business. Powerful communication skills can be developed over the course of a career and help us to become more confident and credible in our interactions. Also, developing these communication skills prevents us from considerable hardship in navigating organizational life, its stressors, and the unique demands inherent in working with others.

Business professionals must have rules and tools for communicating effectively. Successful leaders know that both internal communications within an organization, as well as the communication skills of their employees, are important to long-term success. They understand effective communication should be an ongoing focus in business.

Topics covered in this webinar:

• Understanding major barriers to effective communication
• Understanding the most effective communication style
• Identify methods for dealing with difficult people
• Communication Stoppers and Enhancers
• Conflict resolution communication techniques
• Awareness of the communication styles of 5 generations in the workplace
• Describe and analyze the skills needed for “Managing Up, Leading Down” for political acumen, agenda/decision-making, and employee engagement

This webinar was presented by the California Employers Association and sponsored by Monterey County Works.

Tips for Your Employee Handbook

An employee handbook is one of the most important communication tools you can have between your company and your employees. Not only does it set your expectations for your employees, it also describes what they can expect from you, and ensures your business complies with State and Federal employment laws.

Topics covered in this webinar:

• Benefits (and risks!) of an employee handbook
• Essential provisions
• Policies required by California and Federal law
• Recommended policies such as social media
• What NOT to put in your employee handbook
• and more!

This webinar was presented by the California Employers Association and sponsored by Monterey County Works.

Download the webinar handouts here.

2024 Labor Law Updates

There are major changes on the horizon for California employers in 2024, so this is a year you don’t want to miss! From a myriad of new employee rights to handbook policies and new required posters.

Here are just a few of the changes for 2024:

• Increased mandatory paid sick leave to a full week
• New written Workplace Violence Prevention Plan requirement
• New cannabis-use rights and restrictions on drug testing
• Increased minimum wage and exempt salary minimum
• New National Labor Relations Board Standard impacting employee handbook policies
• Revised criminal history regulations
• Fundamental changes for fast food chains, including a $20/hour minimum wage

This webinar was presented by the California Employers Association and sponsored by Monterey County Works.

Download the webinar handouts here.

Top 10 Ways to Stay Out of Court

California Employers Association presenters describe various real-life situations CEA has successfully handled that could have resulted in big lawsuits for employers. The presentation is geared around preventative measures managers and business owners can easily put into place to help them “Stay Out of Court.”

This presentation covers:

• Establishing hiring ground rules
• Understanding CA Leave Laws
• Ensuring exempt employees are really exempt
• Breaks and Lunches
• Protected Classes
• Harassment Avoidance
• Being a Coach

This webinar was presented by the California Employers Association and sponsored by the Monterey County Workforce Development Board.

Download the informational flyer here.

Building Wellness in the Workplace

It’s time to take a closer look at how to stop burnout before it starts, and bring more wellness into the workplace. A successful wellness program is more than just offering a membership at a gym or yoga class offered at lunch. Wellness involves active engagement in the attitudes and behaviors that enhance the quality of life and personal potential for your employees. People who are engaged in both their work and their personal life are happier and more productive overall.

This presentation covers:

• Understanding the difference between stress and burnout
• Recognizing the consequences of chronic stress
• Recognize the warning signs of burnout
• Strategies for coping and managing stress
• Defining Wellness and rethinking your work culture
• How coaching can help people realize their full potential

This webinar was presented by the California Employers Association and sponsored by the Monterey County Workforce Development Board.

Download the informational flyer here.

Download the webinar handouts here.

2023 Mid-Year Labor Law Update

A few new employment laws have popped up since we started 2023. Join us to hear about some of the new changes, requirements, and what’s on the horizon for employers in the upcoming year. This presentation will cover critical updates for California employers, including:

• New pay transparency requirements,
• Mandatory bereavement leave,
• Changes to the California Family Rights Act and paid sick leave law,
• Minimum wage and exempt salary increases,
• New cannabis use rights for 2024 and more

This webinar was presented by the California Employers Association and sponsored by the Monterey County Workforce Development Board.

Download the informational flyer here.

Download the webinar handout here.

Green Cadre Graduation

Congratulations to the Monterey County Workforce Development Board’s GREEN CADRE participants! GREEN CADRE is powered by the #CaliforniansForAll Youth Jobs Corps. Upon graduation, participants have accepted jobs at the California State Parks and at Tesla Motors!

Watch the graduation of the first #CaliforniansForAll Youth Jobs Corps GREEN CADRE cohort in Monterey County!

Hiring Right – The First Time

Harvard University wrote a book titled Hiring and Keeping the Best People, which talks about the cost of poor hiring practices. The Business Essentials book stated that bad hiring brings down performance and can be painfully costly in the long run. Painfully costly is defined as 24 times the base compensation of the poorly hired person. Can you afford it? CEA’s hiring system will help businesses and HR professionals avoid costly hiring mistakes.

Topics covered in this presentation:

• Know what you need to hire
• Reduce time spent writing job ads and descriptions
• Discover where applicants are and what to pay them
• See the critical hiring steps between accepting an application to the 1st day of work
• Unlock the recruiter’s toolkit for quality hires and fit
• Develop legally defensible behavioral interview questions targeting proven performer’s skills
• Uncover hidden tips, tools, and tricks for effectively managing on-the-job (OJT)

This webinar was presented by the California Employers Association and sponsored by the Monterey County Workforce Development Board.

Download the informational flyer here.
Download the webinar handouts here.

Leading Change – Surviving Change

Leading change is never without challenges. Your role as a leader is to proactively address the impact of the change on your organization and your team.

Topics covered in this webinar:

• Assessing if you are ready to lead change
• Developing a strategy for leading & managing successful change
• Assessing how change impacts your organization, departments & team members
• Giving your team tools to deal with what is new
• Recognizing your current leadership style
• Identifying how to become a successful change leader
• Learning to build advocates of change on your team
• Developing approaches & techniques for managing stress and emotions of team members

This webinar was presented by the California Employers Association and sponsored by the Monterey County Workforce Development Board.

Download the informational flyer here.
Download the webinar handouts here.

2023 Labor Law Update

2023 looks to be a bit brighter regarding the pandemic, but the Legislature refocused its attention on passing a multitude of labor and employment bills.

Topics covered in this webinar:

• New pay transparency requirements
• Mandatory bereavement leave
• California Family Rights Act and paid sick leave law changes
• New cannabis use rights
• Minimum wage and exempt salary increases
• COVID-related extensions and updates

Recruiting in a Pandemic World

Are you having a difficult time finding qualified people to hire with the ever-changing COVID-19 restrictions & regulations? This training shows how the pandemic has changed recruiting and gives you tips on how to market, interview, and follow up to get the best candidates to fill your job requirements.

Topics covered in this webinar:

• The new way of recruiting
• Cost of recruiting new talent
• Employer’s pain points
• The Contact Trifecta

This webinar was presented by the California Employers Association and sponsored by the Monterey County Workforce Development Board.

Download the informational flyer here.
Download the webinar handouts here.

Creating a Culture of Professionalism, Civility & Respect in the Workplace

A culture of trust, professionalism, and respect enhances team efforts and goal attainment. With insight, understanding, and skill development, we can learn to respect others and value differences as opportunities and strengths.

By watching this webinar, you’ll learn:

• What is meant by workplace respect?
• Barriers to understanding & respect
• Strategies for respectful communication
• Etiquette in the workplace
• Embracing diversity & inclusion
• Communication across generations
• The importance of validation & appreciation

This webinar was presented by the California Employers Association and sponsored by the Monterey County Workforce Development Board.

Download the informational flyer here.
Download the webinar handouts here.

Customer Service – Exceeding Expectations & Building Loyalty

Customer service is receiving a great deal of attention in almost every business and industry. The purpose of this training is to measure and increase customer service performance in both employees and managers. Discover why customers stop doing business with a company. Learn how to increase customer loyalty in your company.

By watching this webinar, you’ll learn:

• Understanding the communication process
• Create better customer care
• Identify external and internal customers
• Develop a positive approach to dealing with customer
• How to effectively respond to customers
• Develop Repeat Relationships

This webinar was presented by the California Employers Association and sponsored by the Monterey County Workforce Development Board.

Download the informational flyer here.
Download the webinar handouts here.

Employee Handbooks

An employee handbook is one of the most important communication tools you can have between your company and your employees. Not only does it set forth your expectations for your employees, it also describes what they can expect from you and ensures your business complies with state and federal employment laws.

This webinar was presented by the California Employers Association and sponsored by the Monterey County Workforce Development Board.

Download the informational flyer here.
Download the webinar handouts here.